{"id":127,"date":"2022-12-15T13:57:34","date_gmt":"2022-12-15T13:57:34","guid":{"rendered":"https:\/\/evostyle.ro\/?page_id=127"},"modified":"2026-03-30T12:07:57","modified_gmt":"2026-03-30T09:07:57","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/evostyle.ro\/en\/politica-de-retur\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Ultima actualizare:<\/strong> 30.03.2026<br><strong>Versiune:<\/strong> 2.0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>INFORMA\u021aII GENERALE<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Operator:<\/strong> GLOBAL CODE S.R.L.<br><strong>CUI:<\/strong> RO36465627<br><strong>Reg. Com.:<\/strong> J29\/541\/2023<br><strong>Sediu:<\/strong> Strada Arva 19, Camera 1, Valea C\u0103lug\u0103reasc\u0103, Jude\u021bul Prahova, Rom\u00e2nia<br><strong>Email:<\/strong> <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a><br><strong>Telefon:<\/strong> +40 740 058 606<br><strong>Website:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/\">https:\/\/evostyle.ro<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prezenta politic\u0103 se aplic\u0103 tuturor produselor achizi\u021bionate de pe site-ul evostyle.ro \u0219i este parte integrant\u0103 din <strong>Termenii \u0219i Condi\u021biile<\/strong> generale de v\u00e2nzare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. DREPTUL DE RETRAGERE (14 ZILE)<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.1. Cadrul Legal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform <strong>Ordonan\u021bei de Urgen\u021b\u0103 34\/2014<\/strong> privind drepturile consumatorilor \u00een contractele \u00eencheiate cu profesioni\u0219tii, consumatorii (persoane fizice) au dreptul s\u0103 notifice \u00een scris v\u00e2nz\u0103torul c\u0103 renun\u021b\u0103 la cump\u0103rare, <strong>f\u0103r\u0103 penalit\u0103\u021bi \u0219i f\u0103r\u0103 a invoca un motiv<\/strong>, \u00een termen de <strong>14 zile calendaristice<\/strong> de la primirea produsului.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.2. Cui se aplic\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Beneficiaz\u0103 de dreptul de retragere:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consumatorii<\/strong> &#8211; persoane fizice care achizi\u021bioneaz\u0103 produse \u00een scopuri personale, din afara activit\u0103\u021bii comerciale<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NU beneficiaz\u0103 de dreptul de retragere:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Persoane juridice<\/strong> (comenzi pe firm\u0103) &#8211; conform Art. 4 OUG 34\/2014<\/li>\n\n\n\n<li><strong>Profesioni\u0219ti<\/strong> (PFA, II, IF) care cump\u0103r\u0103 pentru activitatea comercial\u0103<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.3. Termen de exercitare<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Termenul de <strong>14 zile calendaristice<\/strong> \u00eencepe s\u0103 curg\u0103 din:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ziua urm\u0103toare<\/strong> primirii fizice a produsului de c\u0103tre consumator sau de c\u0103tre o ter\u021b\u0103 persoan\u0103 desemnat\u0103 de acesta (alta dec\u00e2t transportatorul)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemplu:<\/strong> Primi\u021bi coletul pe 1 februarie \u2192 termenul de 14 zile expir\u0103 pe 15 februarie la miezul nop\u021bii<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.4. Excep\u021bii &#8211; Produse care NU pot fi returnate<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform <strong>Art. 16 OUG 34\/2014<\/strong>, dreptul de retragere NU se aplic\u0103 pentru:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Motive de igien\u0103 \u0219i protec\u021bia s\u0103n\u0103t\u0103\u021bii:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse <strong>desigilate, desf\u0103cute sau purtate<\/strong> care nu mai pot fi returnate din motive de igien\u0103<\/li>\n\n\n\n<li>Produse de igien\u0103 personal\u0103 (dac\u0103 ambalajul a fost deschis)<\/li>\n\n\n\n<li>Produse <strong>cu urme de utilizare<\/strong> (miros de parfum\/transpira\u021bie, pete, fire smulse, zg\u00e2rieturi)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Alte excep\u021bii:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse personalizate sau confec\u021bionate la comand\u0103<\/li>\n\n\n\n<li>Produse susceptibile de deteriorare rapid\u0103<\/li>\n\n\n\n<li>Produse al c\u0103ror pre\u021b depinde de fluctua\u021biile pie\u021bei financiare<\/li>\n\n\n\n<li>Produse sigilate care au fost desigilate dup\u0103 livrare<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. PROCEDURA DE RETURNARE<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1. Cum ini\u021bia\u021bi returnarea<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pasul 1 &#8211; Notifica\u021bi-ne \u00een termen de 14 zile:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Completa\u021bi <strong>Formularul de Retur<\/strong> disponibil la:<br>\ud83d\udc49 <strong><a href=\"https:\/\/evostyle.ro\/en\/formular-de-retur\/\">https:\/\/evostyle.ro\/formular-de-retur\/<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SAU<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Trimite\u021bi email la <strong><a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a><\/strong> cu urm\u0103toarele informa\u021bii:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nume \u0219i prenume<\/li>\n\n\n\n<li>Num\u0103r comand\u0103<\/li>\n\n\n\n<li>Data primirii produsului<\/li>\n\n\n\n<li>Produsele pe care dori\u021bi s\u0103 le returna\u021bi<\/li>\n\n\n\n<li>Motivul returului (op\u021bional, dar ne ajut\u0103 s\u0103 \u00eembun\u0103t\u0103\u021bim serviciile)<\/li>\n\n\n\n<li><strong>Date bancare pentru ramburs:<\/strong>\n<ul class=\"wp-block-list\">\n<li>IBAN (24 caractere)<\/li>\n\n\n\n<li>Nume titular cont (exact ca pe CI)<\/li>\n\n\n\n<li>Denumire banc\u0103<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pasul 2 &#8211; Primi\u021bi confirmare:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ve\u021bi primi un email de confirmare cu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acceptarea cererii de retur<\/li>\n\n\n\n<li>Instruc\u021biuni de ambalare<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pasul 3 &#8211; Ambala\u021bi \u0219i expedia\u021bi produsele:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ambala\u021bi produsele \u00een ambalajul original (dac\u0103 este posibil)<\/li>\n\n\n\n<li>Include\u021bi toate accesoriile, etichete \u0219i documentele primite<\/li>\n\n\n\n<li>Include\u021bi o copie a facturii sau a confirm\u0103rii comenzii<\/li>\n\n\n\n<li>Expedia\u021bi la adresa:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>GLOBAL CODE S.R.L.<\/strong><br>Strada Arva 19, Camera 1<br>Valea C\u0103lug\u0103reasc\u0103, Jude\u021bul Prahova<br>Rom\u00e2nia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pasul 4 &#8211; P\u0103stra\u021bi dovada expedierii:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0103stra\u021bi AWB-ul (num\u0103rul de tracking) p\u00e2n\u0103 la finalizarea returului \u0219i primirea rambursului.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2. Important de re\u021binut<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Coletele trimise RAMBURS sau f\u0103r\u0103 plata transportului vor fi REFUZATE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Returnarea se face pe <strong>cheltuiala clientului<\/strong> la tarifele men\u021bionate la punctul 3<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Ave\u021bi <strong>14 zile de la data notific\u0103rii<\/strong> pentru a returna efectiv produsele<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Nu este suficient s\u0103 expedia\u021bi produsele &#8211; <strong>trebuie s\u0103 ne notifica\u021bi<\/strong> \u00een scris (email sau formular)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. COSTURI DE RETUR \u0218I SCHIMB<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.1. Rom\u00e2nia<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>A) Retur produs (rambursare bani):<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cost:<\/strong> <strong>17 lei<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se <strong>deduce automat<\/strong> din suma de rambursat<\/li>\n\n\n\n<li>Include procesarea returului \u0219i verificarea produsului<\/li>\n\n\n\n<li>Transportul tur se suport\u0103 de client (conform OUG 34\/2014, Art. 14 alin. 2)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemplu:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produs returnat: 150 lei<\/li>\n\n\n\n<li>Cost transport ini\u021bial: 17 lei<\/li>\n\n\n\n<li>Cost procesare retur: 17 lei<\/li>\n\n\n\n<li><strong>Sum\u0103 rambursat\u0103: 116 lei<\/strong> (150 &#8211; 17 &#8211; 17)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>B) Schimb produs (exchange &#8211; alt\u0103 m\u0103rime\/culoare):<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cost:<\/strong> <strong>20 lei<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Include transportul <strong>tur-retur<\/strong> pentru <strong>un singur schimb<\/strong><\/li>\n\n\n\n<li>Aplicabil pentru acela\u0219i produs \u00een alt\u0103 m\u0103rime sau culoare<\/li>\n\n\n\n<li>Se deduce din valoarea comenzii sau se pl\u0103te\u0219te separat<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Condi\u021bii schimb:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produsul dorit pentru schimb trebuie s\u0103 fie <strong>disponibil \u00een stoc<\/strong><\/li>\n\n\n\n<li>Schimbul se face pentru aceea\u0219i valoare sau superior (cu plata diferen\u021bei)<\/li>\n\n\n\n<li>Dac\u0103 al doilea produs returnat nu convine \u2192 se trateaz\u0103 ca <strong>retur normal<\/strong> (17 lei)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a0\ufe0f Nu se face schimb pentru:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse cu valoare inferioar\u0103 (doar retur + comand\u0103 nou\u0103)<\/li>\n\n\n\n<li>Categorii diferite de produse<\/li>\n\n\n\n<li>Mai mult de 1 schimb consecutiv<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.2. Uniunea European\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pentru livr\u0103rile interna\u021bionale \u00een UE, oferim DOAR serviciul de retur (rambursare), NU \u0219i schimb.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Costuri retur UE:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u021aar\u0103<\/th><th>Cost Retur<\/th><\/tr><\/thead><tbody><tr><td><strong>Ungaria<\/strong><\/td><td>50 lei<\/td><\/tr><tr><td><strong>Cehia, Slovenia, Slovacia, Bulgaria<\/strong><\/td><td>60 lei<\/td><\/tr><tr><td><strong>Polonia, Germania, Belgia, Olanda, Luxemburg, Austria, Italia, Croa\u021bia<\/strong><\/td><td>70 lei<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Costuri se deduc din suma rambursat\u0103.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returnare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expedia\u021bi prin serviciu de curierat interna\u021bional cu tracking<\/li>\n\n\n\n<li>P\u0103stra\u021bi AWB-ul ca dovad\u0103<\/li>\n\n\n\n<li>Expedierea se face pe cheltuiala clientului<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. CONDI\u021aII DE RETURNARE<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.1. Starea produselor<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele returnate trebuie s\u0103 \u00eendeplineasc\u0103 <strong>CUMULATIV<\/strong> urm\u0103toarele condi\u021bii:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>S\u0103 fie \u00een aceea\u0219i stare<\/strong> \u00een care au fost livrate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nepurtate<\/strong> \u0219i <strong>neutilizate<\/strong><\/li>\n\n\n\n<li>F\u0103r\u0103 urme de uzur\u0103 (zg\u00e2rieturi, pete, fire smulse, tocuri uzate)<\/li>\n\n\n\n<li>F\u0103r\u0103 miros de parfum, transpira\u021bie sau alte mirosuri<\/li>\n\n\n\n<li>Nemodificate fizic (ne\u00eendoit, net\u0103iat, necoasut)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Etichetele originale ata\u0219ate:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toate etichetele de produs intacte \u0219i ata\u0219ate<\/li>\n\n\n\n<li>Etichete de compozi\u021bie \u0219i \u00eengrijire neatinse<\/li>\n\n\n\n<li>Cartona\u0219e \u0219i etichete de marc\u0103 prezente<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Ambalajul original complet:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pung\u0103\/cutie original\u0103 (nedeteriorat\u0103, f\u0103r\u0103 rupturi sau pete)<\/li>\n\n\n\n<li>H\u00e2rtie de m\u0103tase sau ambalaj de protec\u021bie (unde e cazul)<\/li>\n\n\n\n<li>Toate materialele de ambalare primite<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Toate accesoriile incluse:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manual de utilizare (dac\u0103 a fost furnizat)<\/li>\n\n\n\n<li>Certificat garan\u021bie (dac\u0103 exist\u0103)<\/li>\n\n\n\n<li>Accesorii sau piese suplimentare<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.2. Produse care NU pot fi returnate<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c <strong>Refuz\u0103m returnarea produselor care:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prezint\u0103 urme de utilizare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Purtate sau probate \u00een condi\u021bii necorespunz\u0103toare<\/li>\n\n\n\n<li>Cu urme de machiaj, fond de ten, ruj<\/li>\n\n\n\n<li>Cu miros de parfum, transpira\u021bie sau alte mirosuri<\/li>\n\n\n\n<li>Cu pete (ap\u0103, murd\u0103rie, alte substan\u021be)<\/li>\n\n\n\n<li>Cu fire smulse, cus\u0103turi desprinse<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Au ambalajul deteriorat:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pungi rupte, \u00eendoite, murdare<\/li>\n\n\n\n<li>Cutii deteriorate, lipite cu altceva<\/li>\n\n\n\n<li>Etichete rupte, \u00eendep\u0103rtate sau lipsite<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lipsesc componente:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accesorii lips\u0103 (curele, bretele, pung\u0103 protec\u021bie)<\/li>\n\n\n\n<li>Etichete \u00eendep\u0103rtate sau pierdute<\/li>\n\n\n\n<li>Cartona\u0219e de marc\u0103 lips\u0103<\/li>\n\n\n\n<li>Ambalaj original lips\u0103<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Motive de igien\u0103:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse care au fost \u00een contact direct cu pielea (conform OUG 34\/2014)<\/li>\n\n\n\n<li>Produse a c\u0103ror sigiliu de igien\u0103 a fost rupt<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.3. Verificarea produselor returnate<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La recep\u021bia produselor returnate, echipa noastr\u0103 va verifica:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Starea produsului (conform criteriilor de mai sus)<\/li>\n\n\n\n<li>Completitudinea (accesorii, etichete, ambalaj)<\/li>\n\n\n\n<li>Conformitatea cu comanda ini\u021bial\u0103<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Rezultat verificare:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2705 Produs conform \u2192 Rambursare complet\u0103<\/strong> (minus costurile de retur)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a0\ufe0f Produs neconfrom \u2192 Re\u021binere sum\u0103 pentru depreciere<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conform <strong>Art. 14 alin. (3) OUG 34\/2014<\/strong><\/li>\n\n\n\n<li>Suma re\u021binut\u0103 = propor\u021bional\u0103 cu diminuarea valorii<\/li>\n\n\n\n<li>Ve\u021bi fi notificat prin email cu suma exact\u0103 \u0219i motivul<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u274c Produs complet neconform \u2192 Retur refuzat<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produsul se returneaz\u0103 \u00eenapoi c\u0103tre client<\/li>\n\n\n\n<li>Costurile de transport se suport\u0103 de client<\/li>\n\n\n\n<li>Nu se efectueaz\u0103 rambursarea<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4.4. Exemple de depreciere \u0219i re\u021bineri<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Stare Produs<\/th><th>Re\u021binere Estimat\u0103<\/th><th>Motiv<\/th><\/tr><\/thead><tbody><tr><td>Etichete rupte\/lips\u0103<\/td><td>20-30%<\/td><td>Produsul nu mai poate fi rev\u00e2ndut ca nou<\/td><\/tr><tr><td>Ambalaj deteriorat<\/td><td>10-20%<\/td><td>Necesit\u0103 reambalare \u0219i reducere pre\u021b<\/td><\/tr><tr><td>Urme minore de uzur\u0103<\/td><td>30-50%<\/td><td>Valoare diminuat\u0103 semnificativ<\/td><\/tr><tr><td>Produs purtat evident<\/td><td>50-100%<\/td><td>Nu mai poate fi rev\u00e2ndut<\/td><\/tr><tr><td>Accesorii lips\u0103<\/td><td>Cost accesoriu + 20%<\/td><td>Produs incomplet<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. RAMBURSAREA BANILOR<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.1. Modalitate de rambursare<\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Modalitate de rambursare &#8211; depinde de metoda de plat\u0103 ini\u021bial\u0103:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pentru comenzi pl\u0103tite cu CARD ONLINE:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rambursarea se face <strong>automat \u00eenapoi pe cardul<\/strong> folosit la plat\u0103<\/li>\n\n\n\n<li><strong>NU este nevoie<\/strong> s\u0103 furniza\u021bi IBAN<\/li>\n\n\n\n<li>Procesare prin Stripe \u00een <strong>5-10 zile lucr\u0103toare<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pentru comenzi pl\u0103tite RAMBURS (cash la curier):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rambursarea se face prin <strong>transfer bancar<\/strong><\/li>\n\n\n\n<li><strong>Este necesar<\/strong> s\u0103 furniza\u021bi IBAN, nume titular \u0219i banc\u0103 \u00een formularul de retur<\/li>\n\n\n\n<li>Procesare \u00een maximum <strong>14 zile<\/strong> de la primirea produsului<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.2. Date necesare pentru ramburs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Obligatoriu de furnizat \u00een formularul de retur:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>IBAN:<\/strong> 24 caractere (RO + 22 cifre\/litere)<br>\u2705 <strong>Nume titular cont:<\/strong> EXACT ca pe actul de identitate<br>\u2705 <strong>Denumire banc\u0103:<\/strong> Ex: BCR, BRD, ING, Raiffeisen, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a0\ufe0f IMPORTANT:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verifica\u021bi de <strong>3 ori<\/strong> IBAN-ul \u00eenainte de trimitere<\/li>\n\n\n\n<li>Numele trebuie s\u0103 fie <strong>identic<\/strong> cu cel de pe comand\u0103<\/li>\n\n\n\n<li><strong>Nu r\u0103spundem pentru date bancare gre\u0219ite<\/strong> &#8211; \u00een caz de eroare, banii pot ajunge \u00een alt cont \u0219i nu \u00eei putem recupera<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.3. Ce sum\u0103 se ramburseaz\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Suma rambursat\u0103 = Valoare produse &#8211; Costuri legale deductibile<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Se ramburseaz\u0103:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Pre\u021bul produselor returnate<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NU se ramburseaz\u0103 (deductibil conform OUG 34\/2014):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u274c Costul transportului ini\u021bial (dac\u0103 a\u021bi pl\u0103tit livrare)<\/li>\n\n\n\n<li>\u274c Tax\u0103 procesare retur (17 lei Rom\u00e2nia \/ 50-70 lei UE)<\/li>\n\n\n\n<li>\u274c Eventuale re\u021bineri pentru depreciere (dac\u0103 produsul nu e conform)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemplu 1 &#8211; Comand\u0103 cu livrare gratuit\u0103:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Valoare produse: 300 lei<\/li>\n\n\n\n<li>Transport ini\u021bial: 0 lei (gratuit peste 300 lei)<\/li>\n\n\n\n<li>Cost procesare retur: 17 lei<\/li>\n\n\n\n<li><strong>Sum\u0103 rambursat\u0103: 283 lei<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemplu 2 &#8211; Comand\u0103 cu livrare pl\u0103tit\u0103:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Valoare produse: 150 lei<\/li>\n\n\n\n<li>Transport ini\u021bial pl\u0103tit: 20 lei<\/li>\n\n\n\n<li>Cost procesare retur: 17 lei<\/li>\n\n\n\n<li><strong>Sum\u0103 rambursat\u0103: 113 lei<\/strong> (150 &#8211; 20 &#8211; 17)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemplu 3 &#8211; Produs cu depreciere:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Valoare produse: 200 lei<\/li>\n\n\n\n<li>Transport: 0 lei<\/li>\n\n\n\n<li>Cost procesare: 17 lei<\/li>\n\n\n\n<li>Depreciere (etichete lips\u0103): 40 lei (20%)<\/li>\n\n\n\n<li><strong>Sum\u0103 rambursat\u0103: 143 lei<\/strong> (200 &#8211; 17 &#8211; 40)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.4. Termen de rambursare<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform <strong>OUG 34\/2014, Art. 14 alin. (1)<\/strong>, rambursarea se efectueaz\u0103 \u00een <strong>maximum 14 zile calendaristice<\/strong> de la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data primirii notific\u0103rii de retragere <strong>SAU<\/strong><\/li>\n\n\n\n<li>Data primirii produsului returnat <strong>SAU<\/strong><\/li>\n\n\n\n<li>Data primirii dovezii c\u0103 a\u021bi expediat produsul (AWB)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Se aplic\u0103 data cea mai apropiat\u0103.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Putem am\u00e2na rambursarea<\/strong> p\u00e2n\u0103 la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recep\u021bia efectiv\u0103 a produsului returnat<\/li>\n\n\n\n<li>SAU dovada c\u0103 a\u021bi expediat produsul (AWB valabil)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Proces standard:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Ziua 1:<\/strong> Primi\u021bi produsul \u00eenapoi<\/li>\n\n\n\n<li><strong>Ziua 2-3:<\/strong> Verific\u0103m starea produsului<\/li>\n\n\n\n<li><strong>Ziua 4:<\/strong> Proces\u0103m rambursul bancar<\/li>\n\n\n\n<li><strong>Ziua 5-7:<\/strong> Banii ajung \u00een contul dumneavoastr\u0103 (depinde de banc\u0103)<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ve\u021bi fi notificat prin email \u00een fiecare etap\u0103.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.5. \u00cent\u00e2rzieri \u00een primirea banilor<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dac\u0103 nu primi\u021bi banii \u00een termen:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Verifica\u021bi inbox \u0219i spam<\/strong> &#8211; am trimis confirmare ramburs?<\/li>\n\n\n\n<li><strong>Verifica\u021bi IBAN-ul<\/strong> comunicat &#8211; a fost corect?<\/li>\n\n\n\n<li><strong>Contacta\u021bi banca<\/strong> &#8211; transferul poate avea \u00eent\u00e2rziere<\/li>\n\n\n\n<li><strong>Contacta\u021bi-ne:<\/strong><a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a> cu:\n<ul class=\"wp-block-list\">\n<li>Num\u0103r comand\u0103<\/li>\n\n\n\n<li>IBAN comunicat<\/li>\n\n\n\n<li>Extras cont (ultimele tranzac\u021bii)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00cen cazuri rare<\/strong>, transferurile bancare pot \u00eent\u00e2rzia p\u00e2n\u0103 la <strong>3-5 zile lucr\u0103toare<\/strong> din cauze tehnice bancare.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. PRODUSE PRIMITE DEFECTE (GARAN\u021aIA DE CONFORMITATE)<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6.1. Defini\u021bie produs defect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Un produs este considerat <strong>defect\/neconform<\/strong> dac\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prezint\u0103 <strong>vicii de fabrica\u021bie<\/strong> (cus\u0103turi deschise din fabric\u0103, defec\u021biuni materiale, defecte de produc\u021bie)<\/li>\n\n\n\n<li><strong>Nu corespunde descrierii<\/strong> de pe site (material diferit, culoare complet diferit\u0103, m\u0103rime gre\u0219it\u0103)<\/li>\n\n\n\n<li>Are <strong>componenteavevolutie<\/strong> (lipsa unor elemente promise \u00een descriere)<\/li>\n\n\n\n<li>A fost <strong>deteriorat \u00een timpul transportului<\/strong> (zg\u00e2riat, spart, \u00eendoit) &#8211; <strong>doar cu proces-verbal curier<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6.2. Notificare defect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Termen:<\/strong> Defectele trebuie notificate \u00een <strong>maximum 48 ore<\/strong> de la recep\u021bionarea coletului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cum notifica\u021bi:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email:<\/strong> <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a><br>\ud83d\udcde <strong>Telefon:<\/strong> +40 740 058 606<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Informa\u021bii necesare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Num\u0103r comand\u0103<\/li>\n\n\n\n<li>Descriere detaliat\u0103 a defectului<\/li>\n\n\n\n<li><strong>Fotografii clare<\/strong> ale defectului:\n<ul class=\"wp-block-list\">\n<li>Imagine general\u0103 produs<\/li>\n\n\n\n<li>Zoom pe defect\/problem\u0103<\/li>\n\n\n\n<li>Etichet\u0103 produs (dac\u0103 e relevant)<\/li>\n\n\n\n<li>Min. 3 fotografii din unghiuri diferite<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a0\ufe0f F\u0103r\u0103 fotografii, nu putem procesa reclama\u021bia!<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6.3. Solu\u021bii oferite pentru produse defecte<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 analizarea fotografiilor \u0219i a situa\u021biei, v\u0103 oferim urm\u0103toarele op\u021biuni:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Op\u021biunea 1 &#8211; \u00ceNLOCUIRE cu produs NOU (recomandat)<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Produs identic disponibil \u00een stoc:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trimitem un produs nou, identic<\/li>\n\n\n\n<li><strong>GRATUIT<\/strong> &#8211; transport suportat de noi<\/li>\n\n\n\n<li>Preluare produs defect prin curier (la adresa dumneavoastr\u0103)<\/li>\n\n\n\n<li>Termen: Maximum <strong>15 zile calendaristice<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Produs identic NU disponibil:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u0103 oferim alternativ\u0103 similar\u0103 (\u00een consultare cu dumneavoastr\u0103)<\/li>\n\n\n\n<li>SAU rambursare complet\u0103<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Op\u021biunea 2 &#8211; RAMBURSARE complet\u0103<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 nu dori\u021bi \u00eenlocuire:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rambursare <strong>integral\u0103<\/strong> = valoare produse + transport<\/li>\n\n\n\n<li><strong>F\u0103r\u0103 re\u021bineri<\/strong> de procesare retur<\/li>\n\n\n\n<li>Transfer bancar \u00een maximum 14 zile<\/li>\n\n\n\n<li>Return produs prin curier (pe cheltuiala noastr\u0103)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Op\u021biunea 3 &#8211; ALEGERE alt produs<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alege\u021bi alt produs de pe site<\/li>\n\n\n\n<li><strong>Cu aceea\u0219i valoare:<\/strong> schimb direct, f\u0103r\u0103 costuri<\/li>\n\n\n\n<li><strong>Cu valoare superioar\u0103:<\/strong> pl\u0103ti\u021bi diferen\u021ba<\/li>\n\n\n\n<li><strong>Cu valoare inferioar\u0103:<\/strong> ramburs\u0103m diferen\u021ba<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Op\u021biunea 4 &#8211; REDUCERE de pre\u021b<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 defectul este minor \u0219i dori\u021bi s\u0103 p\u0103stra\u021bi produsul:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Oferim o <strong>reducere de pre\u021b<\/strong> propor\u021bional\u0103 cu defectul<\/li>\n\n\n\n<li>Rambursare par\u021bial\u0103 prin transfer bancar<\/li>\n\n\n\n<li>P\u0103stra\u021bi produsul<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6.4. Returnare produs defect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>NU expedia\u021bi produsul \u00eenainte de a primi confirmare din partea noastr\u0103!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Procesul corect:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Notifica\u021bi defectul (email + fotografii)<\/li>\n\n\n\n<li>A\u0219tepta\u021bi <strong>confirmarea noastr\u0103<\/strong><\/li>\n\n\n\n<li>Primi\u021bi <strong>AWB de returnare<\/strong> (pe cheltuiala noastr\u0103)<\/li>\n\n\n\n<li>Curierul vine s\u0103 ridice coletul de la dumneavoastr\u0103<\/li>\n\n\n\n<li>Trimitem produsul nou sau proces\u0103m rambursul<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Transport suportat de evostyle.ro<\/strong> pentru produse defecte!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6.5. Toleran\u021be tehnice &#8211; NU constituie defect<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Dimensiuni:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Conform practicilor din industria textil\u0103 \u0219i a accesoriilor, dimensiunile pot varia cu <strong>\u00b11-5 cm<\/strong> fa\u021b\u0103 de specifica\u021biile tehnice ale furnizorului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemple:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Geant\u0103 specificat\u0103 30&#215;25 cm \u2192 dimensiune real\u0103 28&#215;26 cm = <strong>NORMAL<\/strong><\/li>\n\n\n\n<li>Rucsac \u00een\u0103l\u021bime 40 cm \u2192 dimensiune real\u0103 38 cm = <strong>NORMAL<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Aceste varia\u021bii NU constituie defect<\/strong> \u0219i nu se accept\u0103 ca motiv de retur cu costuri suportate de v\u00e2nz\u0103tor.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Culoare \u0219i nuan\u021b\u0103:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Culorile pot ap\u0103rea diferit din cauza:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set\u0103ri ecran:<\/strong> Luminozitate, contrast, calibrare culori<\/li>\n\n\n\n<li><strong>Tip ecran:<\/strong> LED, LCD, OLED, IPS au rand\u0103ri diferite<\/li>\n\n\n\n<li><strong>Iluminare:<\/strong> Lumin\u0103 natural\u0103 vs. artificial\u0103<\/li>\n\n\n\n<li><strong>Lot de produc\u021bie:<\/strong> Mici varia\u021bii \u00eentre loturi<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Diferen\u021be minore de nuan\u021b\u0103 NU constituie defect.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemple ce NU se accept\u0103:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8222;Ro\u0219ul e mai \u00eenchis dec\u00e2t \u00een poz\u0103&#8221;<\/li>\n\n\n\n<li>&#8222;Albastrul e pu\u021bin mai deschis&#8221;<\/li>\n\n\n\n<li>&#8222;Culoarea nu e exact ca pe ecranul meu&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accept\u0103m ca defect DOAR:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Culoare complet diferit\u0103 (comandat negru, primit alb)<\/li>\n\n\n\n<li>Produse bicolore cu culorile inversate<\/li>\n\n\n\n<li>Diferen\u021be majore care altereaz\u0103 fundamental aspect<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Materiale naturale:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele din <strong>piele natural\u0103<\/strong>, <strong>piele \u00eentoars\u0103<\/strong>, <strong>l\u00e2n\u0103<\/strong>, etc. pot prezenta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Varia\u021bii de textur\u0103<\/li>\n\n\n\n<li>Mici imperfec\u021biuni naturale<\/li>\n\n\n\n<li>Diferen\u021be de ton \u00een zonele diferite ale pieii<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Aceste caracteristici sunt normale<\/strong> pentru materialele naturale \u0219i nu constituie defect.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. VERIFICAREA COLETULUI LA PRIMIRE<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7.1. Importan\u021ba verific\u0103rii<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>FOARTE IMPORTANT:<\/strong> Verifica\u021bi coletul <strong>\u00een prezen\u021ba curierului<\/strong>, \u00eenainte de a semna documentele de primire!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>De ce e important:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reclama\u021biile ulterioare pentru deterior\u0103ri externe NU pot fi solu\u021bionate<\/li>\n\n\n\n<li>Curierul este reprezentantul legal al transportatorului<\/li>\n\n\n\n<li>Proces-verbalul \u00eentocmit cu curierul este singura dovad\u0103 valabil\u0103 pentru deterior\u0103ri \u00een transport<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7.2. Cum verifica\u021bi coletul<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pa\u0219ii de urmat:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Verificare extern\u0103 (\u00eenainte de semnare):<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u2705 Cutia\/coletul este intact, f\u0103r\u0103 rupturi, g\u0103uri sau deform\u0103ri?<\/li>\n\n\n\n<li>\u2705 Banda adeziv\u0103 este intact\u0103, nesectat\u0103?<\/li>\n\n\n\n<li>\u2705 Coletul nu pare s\u0103 fi fost deschis \u0219i re-\u00eenchis?<\/li>\n\n\n\n<li>\u2705 Nu sunt pete de ap\u0103, ulei sau alte substan\u021be?<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Dac\u0103 observa\u021bi deterior\u0103ri externe:<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u274c <strong>NU semna\u021bi de primire<\/strong><\/li>\n\n\n\n<li>\ud83d\udcdd Solicita\u021bi curierului s\u0103 \u00eentocmeasc\u0103 <strong>PROCES-VERBAL DE CONSTATARE<\/strong><\/li>\n\n\n\n<li>\ud83d\udcf8 Face\u021bi fotografii ale deterior\u0103rilor (\u00eenainte \u0219i dup\u0103 deschidere)<\/li>\n\n\n\n<li>\u260e\ufe0f Suna\u021bi imediat la <strong>+40 740 058 606<\/strong> s\u0103 anun\u021ba\u021bi problema<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Dac\u0103 coletul pare OK extern:<\/strong>\n<ul class=\"wp-block-list\">\n<li>\u2705 Semna\u021bi de primire<\/li>\n\n\n\n<li>\ud83d\udce6 Deschide\u021bi coletul \u00een prezen\u021ba curierului (dac\u0103 e posibil)<\/li>\n\n\n\n<li>\ud83d\udd0d Verifica\u021bi rapid con\u021binutul (produse, cantitate, deterior\u0103ri vizibile)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Dac\u0103 produsele din interior sunt deteriorate:<\/strong>\n<ul class=\"wp-block-list\">\n<li>\ud83d\udcf8 Fotografia\u021bi imediat<\/li>\n\n\n\n<li>\ud83d\udce7 Trimite\u021bi email la <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a> \u00een <strong>48 ore<\/strong><\/li>\n\n\n\n<li>Include\u021bi fotografii ale deterior\u0103rilor<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7.3. Proces-verbal de constatare<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ce trebuie s\u0103 con\u021bin\u0103 procesul-verbal:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data \u0219i ora constat\u0103rii<\/li>\n\n\n\n<li>Descrierea deterior\u0103rilor<\/li>\n\n\n\n<li>AWB colet<\/li>\n\n\n\n<li>Semn\u0103tura curierului \u0219i a dumneavoastr\u0103<\/li>\n\n\n\n<li>\u0218tampila companiei de curierat (dac\u0103 curierul are)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Trimite\u021bi-ne o copie scanat\u0103\/fotografiat\u0103 a procesului-verbal<\/strong> la <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7.4. Refuzul primirii coletului<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ave\u021bi dreptul s\u0103 refuza\u021bi primirea<\/strong> coletului dac\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Este vizibil deteriorat extern<\/li>\n\n\n\n<li>Curierul refuz\u0103 s\u0103 \u00eentocmeasc\u0103 proces-verbal<\/li>\n\n\n\n<li>Ave\u021bi suspiciuni c\u0103 a fost deschis \u0219i re-\u00eenchis<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00cen caz de refuz:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Curierul returneaz\u0103 coletul la expeditor (evostyle.ro)<\/li>\n\n\n\n<li>Nu se percepe nicio tax\u0103<\/li>\n\n\n\n<li>Vom reexpedia un nou colet sau vom rambursa suma pl\u0103tit\u0103<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. RETURN\u0102RI ABUZIVE \u0218I UTILIZARE IMPROPRIE<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.1. Defini\u021bie returnare abuziv\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Consider\u0103m <strong>returnare abuziv\u0103<\/strong> situa\u021biile \u00een care:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Return\u0103ri repetate:<\/strong> Peste 3 return\u0103ri \u00een 6 luni pentru produse nedefecte<\/li>\n\n\n\n<li><strong>Produse purtate:<\/strong> Returnare produse evident purtate \u00een public, cu urme de uzur\u0103<\/li>\n\n\n\n<li><strong>Utilizare temporar\u0103:<\/strong> Cump\u0103rare pentru un eveniment, apoi returnare (&#8222;\u00eenchiriere gratuit\u0103&#8221;)<\/li>\n\n\n\n<li><strong>Etichete \u00eendep\u0103rtate sistematic:<\/strong> Pattern de returnare cu etichete mereu lips\u0103<\/li>\n\n\n\n<li><strong>Fraud:<\/strong> \u00cenlocuire produs original cu altul, returnare produs diferit<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.2. Consecin\u021be<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen caz de return\u0103ri abuzive ne rezerv\u0103m dreptul s\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Refuz\u0103m<\/strong> returul \u0219i s\u0103 return\u0103m produsul \u00eenapoi<\/li>\n\n\n\n<li><strong>Bloc\u0103m<\/strong> comenzile viitoare de pe aceea\u0219i adres\u0103\/email\/telefon<\/li>\n\n\n\n<li><strong>Re\u021bi sum complete<\/strong> pentru produse deteriorate\/utilizate<\/li>\n\n\n\n<li><strong>Sesiz\u0103m autorit\u0103\u021bilor<\/strong> cazurile de fraud\u0103 evident\u0103<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8.3. Utilizare normal\u0103 vs. abuz<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2705 Utilizare normal\u0103 (acceptabil\u0103):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Despachetare cu grij\u0103<\/li>\n\n\n\n<li>Prob\u0103 acas\u0103 \u00een condi\u021bii normale<\/li>\n\n\n\n<li>Verificare m\u0103rime\/calitate<\/li>\n\n\n\n<li>Returnare \u00een 14 zile, produs intact<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u274c Abuz (neacceptabil):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Purtare \u00een public (petreceri, evenimente)<\/li>\n\n\n\n<li>\u00cendep\u0103rtare etichete pentru &#8222;a ar\u0103ta mai bine&#8221;<\/li>\n\n\n\n<li>Utilizare repetat\u0103 apoi returnare<\/li>\n\n\n\n<li>Deteriorare neglijent\u0103 (&#8222;am sc\u0103pat o cafea pe ea&#8221;)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. GARAN\u021aIA LEGAL\u0102 DE CONFORMITATE (24 LUNI)<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9.1. Cadrul legal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform <strong>Legii 449\/2003<\/strong> (actualizat\u0103 prin <strong>OUG 140\/2021<\/strong>), toate produsele comercializate beneficiaz\u0103 de <strong>garan\u021bie legal\u0103 de conformitate de 24 luni<\/strong> (2 ani) de la livrare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Aceasta se aplic\u0103 PESTE dreptul de retragere \u00een 14 zile.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9.2. Ce acoper\u0103 garan\u021bia<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Garan\u021bia acoper\u0103 <strong>defectele ascunse<\/strong> \u0219i <strong>viciile de fabrica\u021bie<\/strong> care:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Existau la momentul livr\u0103rii (chiar dac\u0103 nu erau vizibile)<\/li>\n\n\n\n<li>Apar \u00een primii 2 ani din cauze de fabrica\u021bie\/materiale<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exemple:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cus\u0103turi care cedeaz\u0103 \u00een utilizare normal\u0103<\/li>\n\n\n\n<li>Fermoar defect care se blocheaz\u0103<\/li>\n\n\n\n<li>\u00cembie care se decoloreaz\u0103 excesiv<\/li>\n\n\n\n<li>Material care se desface\/crape f\u0103r\u0103 utilizare abuziv\u0103<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9.3. Ce NU acoper\u0103 garan\u021bia<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c <strong>Uzura normal\u0103<\/strong> din utilizare:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tocuri pantofi uza\u021bi<\/li>\n\n\n\n<li>Material uzat normal prin purtare<\/li>\n\n\n\n<li>Curea uzat\u0103 din utilizare normal\u0103<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c <strong>Utilizare necorespunz\u0103toare:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse sp\u0103late incorect (c\u00e2nd etichet\u0103 spune altceva)<\/li>\n\n\n\n<li>Dep\u0103\u0219ire capacitate maxim\u0103 (rucsac supra\u00eenc\u0103rcat)<\/li>\n\n\n\n<li>Expunere la condi\u021bii extreme<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c <strong>Interven\u021bii neautorizate:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repara\u021bii efectuate de ter\u021bi<\/li>\n\n\n\n<li>Modific\u0103ri aduse produsului<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9.4. Exercitarea garan\u021biei<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pa\u0219i:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contacta\u021bi-ne: <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a><\/li>\n\n\n\n<li>Descrie\u021bi defectul + fotografii<\/li>\n\n\n\n<li>Trimite\u021bi produsul (v\u0103 furniz\u0103m AWB)<\/li>\n\n\n\n<li>Analiz\u0103m defectul (5-7 zile)<\/li>\n\n\n\n<li>Solu\u021bie: repara\u021bie, \u00eenlocuire sau rambursare<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Transport suportat de evostyle.ro<\/strong> pentru defecte \u00een garan\u021bie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9.5. Solu\u021bii \u00een garan\u021bie<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform legii, ave\u021bi dreptul s\u0103 alege\u021bi \u00eentre:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Repararea produsului<\/strong> (dac\u0103 e posibil\u0103)<br><strong>2. \u00cenlocuirea cu produs identic nou<\/strong><br><strong>3. Reducerea pre\u021bului<\/strong> propor\u021bional\u0103 cu defectul<br><strong>4. Rezilierea contractului<\/strong> (rambursare complet\u0103) &#8211; doar dac\u0103 defectul este grav<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. DREPTURI \u0218I OBLIGA\u021aII<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.1. Drepturile dumneavoastr\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Dreptul de retragere \u00een 14 zile (f\u0103r\u0103 justificare)<br>\u2705 Dreptul la produse conforme \u0219i de calitate<br>\u2705 Dreptul la garan\u021bie legal\u0103 24 luni<br>\u2705 Dreptul la informa\u021bii corecte \u0219i complete<br>\u2705 Dreptul la rambursare \u00een max. 14 zile<br>\u2705 Dreptul de a depune pl\u00e2ngere la ANPC sau ANSPDCP<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10.2. Obliga\u021biile dumneavoastr\u0103<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 S\u0103 furniza\u021bi date corecte \u0219i complete<br>\u2705 S\u0103 verifica\u021bi coletul la primire<br>\u2705 S\u0103 notifica\u021bi defectele \u00een max. 48 ore<br>\u2705 S\u0103 returna\u021bi produsele \u00een stare nefolosit\u0103<br>\u2705 S\u0103 suporta\u021bi costurile de returnare (conform legii)<br>\u2705 S\u0103 p\u0103stra\u021bi dovezile (AWB, facturi, fotografii)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. \u00ceNTREB\u0102RI FRECVENTE (FAQ)<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Am primit produsul azi. P\u00e2n\u0103 c\u00e2nd pot returna?<\/strong><br>R: Ave\u021bi 14 zile calendaristice de la primire pentru a ne notifica returnarea. Produsul trebuie expediat \u00een alte 14 zile de la notificare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Pot returna dac\u0103 am t\u0103iat eticheta?<\/strong><br>R: NU. Produsele f\u0103r\u0103 etichete nu pot fi returnate (se re\u021bine depreciere 20-30%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: C\u00e2t dureaz\u0103 s\u0103 primesc banii \u00eenapoi?<\/strong><br>R: Maximum 14 zile de la primirea produsului returnat (de regul\u0103 5-7 zile).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Pot returna dac\u0103 am purtat produsul o dat\u0103?<\/strong><br>R: NU. Produsele purtate nu se accept\u0103 la retur din motive de igien\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Am comandat pe firm\u0103. Pot returna?<\/strong><br>R: NU. Persoanele juridice nu beneficiaz\u0103 de dreptul de retragere \u00een 14 zile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Produsul e defect. Cine pl\u0103te\u0219te transportul?<\/strong><br>R: Evostyle.ro suport\u0103 transportul pentru produse defecte din fabrica\u021bie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Vreau s\u0103 schimb m\u0103rimea. Cum procedez?<\/strong><br>R: Serviciu schimb (20 lei) &#8211; contacta\u021bi-ne la <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a> pentru verificare disponibilitate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00ce: Pot returna un produs din UE?<\/strong><br>R: DA, dar doar retur (nu schimb). Costuri: 50-70 lei \u00een func\u021bie de \u021bar\u0103.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. CONTACT \u0218I ASISTEN\u021a\u0102<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>GLOBAL CODE S.R.L.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:contact@evostyle.ro\">contact@evostyle.ro<\/a> <em>(R\u0103spuns \u00een 24-48h)<\/em><br><strong>Telefon:<\/strong> +40 740 058 606 <em>(Luni-Vineri 10:00-18:00)<\/em><br><strong>WhatsApp:<\/strong> +40 740 058 606<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Formular Retur:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/formular-de-retur\/\">https:\/\/evostyle.ro\/formular-de-retur\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Adres\u0103 returnare:<\/strong><br>GLOBAL CODE S.R.L.<br>Strada Arva 19, Camera 1<br>Valea C\u0103lug\u0103reasc\u0103, Jude\u021bul Prahova<br>Rom\u00e2nia<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. LINK-URI UTILE<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Termeni \u0219i Condi\u021bii:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/termeni-si-conditii\/\">https:\/\/evostyle.ro\/termeni-si-conditii\/<\/a><\/li>\n\n\n\n<li><strong>Politica de Confiden\u021bialitate:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/politica-de-confidentialitate\/\">https:\/\/evostyle.ro\/politica-de-confidentialitate\/<\/a><\/li>\n\n\n\n<li><strong>Politica de Cookies:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/politica-cookies\/\">https:\/\/evostyle.ro\/politica-cookies\/<\/a><\/li>\n\n\n\n<li><strong>Contact:<\/strong> <a href=\"https:\/\/evostyle.ro\/en\/contact\/\">https:\/\/evostyle.ro\/contact\/<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Autorit\u0103\u021bi:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ANPC:<\/strong> <a href=\"http:\/\/www.anpc.ro\" target=\"_blank\" rel=\"noopener\">www.anpc.ro<\/a> | TelVerde: 021 9551<\/li>\n\n\n\n<li><strong>Platforma SOL UE:<\/strong> <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/li>\n\n\n\n<li><strong>ANSPDCP:<\/strong> <a href=\"http:\/\/www.dataprotection.ro\" target=\"_blank\" rel=\"noopener\">www.dataprotection.ro<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data intr\u0103rii \u00een vigoare:<\/strong> 30.03.2026<br><strong>Versiune:<\/strong> 2.0<br><strong>Limba:<\/strong> Rom\u00e2n\u0103<\/p>","protected":false},"excerpt":{"rendered":"<p>Ultima actualizare: 30.03.2026Versiune: 2.0 INFORMA\u021aII GENERALE Operator: GLOBAL CODE S.R.L.CUI: RO36465627Reg. Com.: J29\/541\/2023Sediu: Strada Arva 19, Camera 1, Valea C\u0103lug\u0103reasc\u0103, Jude\u021bul Prahova, Rom\u00e2niaEmail: contact@evostyle.roTelefon: +40 740 058 606Website: https:\/\/evostyle.ro Prezenta politic\u0103 se aplic\u0103 tuturor produselor achizi\u021bionate de pe site-ul evostyle.ro \u0219i este parte integrant\u0103 din Termenii \u0219i Condi\u021biile generale de v\u00e2nzare. 1. DREPTUL DE RETRAGERE [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"commercegurus-pdp-large":false,"commercegurus-plp-mobile":false,"cgkit_image_swatch":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"andreif94","author_link":"https:\/\/evostyle.ro\/en\/blog\/author\/andreif94\/"},"uagb_comment_info":0,"uagb_excerpt":"Ultima actualizare: 30.03.2026Versiune: 2.0 INFORMA\u021aII GENERALE Operator: GLOBAL CODE S.R.L.CUI: RO36465627Reg. Com.: J29\/541\/2023Sediu: Strada Arva 19, Camera 1, Valea C\u0103lug\u0103reasc\u0103, Jude\u021bul Prahova, Rom\u00e2niaEmail: contact@evostyle.roTelefon: +40 740 058 606Website: https:\/\/evostyle.ro Prezenta politic\u0103 se aplic\u0103 tuturor produselor achizi\u021bionate de pe site-ul evostyle.ro \u0219i este parte integrant\u0103 din Termenii \u0219i Condi\u021biile generale de v\u00e2nzare. 1. DREPTUL DE RETRAGERE&hellip;","_links":{"self":[{"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":3,"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":38296,"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/pages\/127\/revisions\/38296"}],"wp:attachment":[{"href":"https:\/\/evostyle.ro\/en\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}